Step 1: To register your company for ePost, open the following link: https://app.epost.ch/
If you already have a SwissID, you can log in to ePost with your SwissID and register your company for ePost. As an alternative to SwissID, you can also log in with your KLARA account.
If you do not yet have a SwissID or a KLARA login, you can create a KLARA login via the “Register” button.
Step 2: After verifying your email address, you can register at https://app.epost.ch/, open your company and follow the registration steps.
If your company does not have a UID number, you can also open your company without a UID number under “I would like to enter my data manually”.
Your company is verified in levels-of-trust stages so that postal secrecy is also maintained in the digital world.
You can order the verification code in the ePost application as follows:
The code will be sent to your company address by post. Please note that it may take a few days for the code to arrive with you.
Do not order a new code before the letter has reached you. Each time you request a code, the old one automatically becomes invalid.
With the “digital letterbox” widget, you can receive digital mail from various senders who work with Swiss Post and KLARA. This includes health insurance companies, insurance companies, banks and government bodies. You will find further information under the following article:
KLARA support - digital letterbox
Step 1: Register company in ePost
Step 2: Verify company
Step 3: Activate the “digital letterbox” widget free of charge:
Step 4: In the digital mailbox settings you will find “Mail activation”, which has to be initialised to receive digital mail. You can also set up an e-mail notification there so that you do not miss any mail.
With the scanning service from ePost you have the option of receiving your letter post digitally too.
Step 1: Register company in ePost
Step 2: Verify company
Step 3: Activate the “digital letterbox” widget free of charge
Step 4: Activate “scanning service” widget:
After 3-4 working days, you should receive your first digital letters at app.epost.ch
If you already have a KLARA business account, you can also log in via KLARA and activate the “digital letterbox” and “scanning service” via the Widget Store.
Step 5: Under the “User” menu, you have the option of adding further users and giving them permission to read and manage mail.
With the "ePost SmartSend" widget, you can send letters and invoices via the most popular channels ePost app, eBill and physical letter.
Swiss Post takes care of all the processing and delivery of your items.
Step 1: Register company in ePost
Step 2: Verify company
After successful login you will get to the overview page, from where you can directly access ePost SmartSend. If your company address has not yet been verified, you must first verify your address via the "Verify company" button.
For verification of your company address, we will send you a physical letter with an activation code. Please note that it may take a few days for the code to reach you. As long as your address is not yet verified, you will see the status "Verification pending" on your overview page.
Once you have received the code by mail, log in to ePost again. Then click on the button "Verification pending" to get access to ePost SmartSend by entering the activation code.
Step 3: Activate the "ePost SmartSend" widget:
In order to use ePost SmartSend, you have to activate the corresponding widget once. To do this, click on the "Activate SmartSend" button.
You will now be redirected to the widget store and can subscribe to the ePost SmartSend widget for free. Once the widget is activated, the button "Open SmartSend" will appear on your overview page.
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You can now access ePost SmartSend at any time via this link.
Now you are ready to send your first letters and invoices via ePost SmartSend!
Step 4: With the upload function, you can upload locally saved documents as well as digital mail to your eArchive.
