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Receive IncaMail messages conveniently in the ePost app

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Security and convenience without compromise

From now on you can receive your IncaMail messages in the ePost app, together with your other digital mail. Nothing will change for you in terms of security. However, it will be easier for you to open the secured e-mails in ePost.

As a condition you must have an IncaMail account.

Get to know ePost

As a smart, digital mailbox, ePost offers you many other advantages: receiving digital mail on your smartphone, smart storage and a direct connection to your bank to pay bills even more conveniently. 

Receive IncaMail messages conveniently in ePost

As a registered IncaMail user, you can receive personal and confidential IncaMail messages in ePost. In both cases, you only have to click once to open them in the inbox. You do not need to enter any other passwords as you are already logged in and verified in ePost.

You have mail
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Open IncaMail
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Download the ePost app now. It’s free!

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Set up in just a few steps

Step 1

Open an ePost account

 

There are two different options for opening an ePost account:
you register with your e-mail address or you use your existing SwissID login. In both cases, please ensure that the e-mail address is the same as in your IncaMail account.

Step 2

Manage senders

 

Under “Manage forwarders” in your profile, make sure the following features are enabled:

  1. the digital mail receipt (the switch is set to “yellow”)
  2. the ePost sender “IncaMail” and all document types within it

The advantages for you

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Just one click

By logging into ePost, you meet all the criteria for opening personal and confidential IncaMail messages. There is no need to enter an additional password.

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Everything in one place

If you receive IncaMail messages as well as digital ePost, you have all your correspondence in one place. Convenient and clear in the ePost app.

 
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Smart organisation

You can file your correspondence directly in ePost and find it again quickly at any time thanks to tags. Everything is on your smartphone, accessible from anywhere any time.

 

Be on the safe side

ePost is committed to the high security standards of Swiss Post. Documents are multi-level encrypted and data is hosted on servers in Switzerland. And the confidentiality of letters applies in the digital world too of course.

FAQ

 

How do I link my existing accounts with IncaMail and ePost?

Just store the same e-mail address in your ePost profile that you use in your IncaMail account. In ePost, you can store this as the main e-mail address or as an additional, optional e-mail address. You can receive IncaMail messages in ePost after confirming the e-mail verification.

Do I receive registered IncaMail messages in ePost too?

No. Registered IncaMail messages are only sent to your e-mail account.

I use ePost, but I don’t want to receive any IncaMail messages there. What can I do?

You can deactivate IncaMail as an ePost sender in the app itself. To do this, go to the “Manage senders” area in your profile and deactivate “IncaMail” from Swiss Post.

How can I add and verify an additional e-mail address in the ePost app?

In the ePost app, you can enter an additional e-mail address in your profile under ‘Personal data’. Once you have entered your additional email address, a ‘Verify email address’ button will appear. If you click on this button, an email with a verification link will be sent to the new additional email address. Please click on the verification link in this email. Your additional email address will then be verified.  

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