Why companies use ePost

1. Reach everyone in Switzerland

With ePost, you really can reach everyone in Switzerland, whether that’s private households, businesses or authorities. With 3.9 million households, 2.7 million eBill users and 600,000 businesses using ePost, the communication platform is your ticket to reaching the masses.

2. Communicate in a way that suits your audience

All companies talk about how customer-oriented they are. But that doesn’t always ring true when it comes to communication – otherwise, all businesses would use ePost. After all, ePost can recognise on its own whether someone prefers to receive their correspondence digitally or in paper form, and automatically selects your customers’ chosen channel.
This benefit is one example of the features of ePost that Samuel Knaus, Project Lead at SwissPension, particularly values: “This flexibility is very important to us because older policyholders still rely on print-out documents. We understand that and want to be able to continue offering this service”.

3. Guarantee high security standards

Ensuring the security of sensitive data is important for customers. This is why ePost guarantees compliance with the most stringent of security standards. The provider respects the established principle of postal privacy, even in the digital world.  Data security and confidentiality are, therefore, deeply embedded concepts at ePost.

4. Save time and resources

Time is money and ePost helps companies save on both. With ePost, you can send and receive your business correspondence digitally with ease. Not only does this enable you to save a lot of time, but it also means you can optimise the way you use your resources. As well as this, it allows you to slowly introduce your customers to the concept of digitalisation. As Samuel Knaus from SwissPension explains: “We can digitalise our correspondence step by step, without asking too much of our customers. This benefits all industries as it makes it possible to continually reduce the number of documents we have to send in paper form, which is both time- and cost-intensive”.

5. Reduce not only your costs, but your carbon footprint too

It might sound surprising, but in Switzerland three quarters of all invoices are still paper invoices, which causes 41,000 tonnes of CO2 emissions every year. If all companies switched to eBills, these emissions would reduce 18 times over. Consequently, using ePost is not just economical and efficient, it also represents an important step towards creating a more sustainable and environmentally friendly future.